COVID-19 – Important Announcement

16 Mar, 2020

Measures to treat and limit the spread of the COVID-19 virus

With the primary goal of safeguarding the health of staff, associates and customers, the Company closely monitors and evaluates all current developments in relation to the treatment of COVID-19 virus pandemic and limiting its effects, wherever required, to the necessary actions and initiatives.

As part of our compliance with the Government Decree of 10 March 2020 and other announcements and measures by the President of the Republic on 13 and 15 March 2020, we would like to inform our customers and associates about the following arrangements and measures taken by the Company valid from Tuesday, March 17, 2020 until the end of the special and unprecedented conditions we face:

The Company will operate with reduced staff in all its offices. For this purpose, arrangements have been made, where possible, for the application of teleworking / employment from home, as well as for other forms of flexible employment of our staff.

Collaborator and Customer Service:

The Company requests associates and customers to limit their visits to our Offices ONLY in absolutely necessary cases and after prior telephone consultation with the competent officials of the Company. The service should be done mainly through telephone communication and / or e-mail.

Payments to the Company can be made by credit card through our website ( or directly through JCC (, as well as by depositing or transferring money from a bank account. Receipt of money and payment to the local offices of the Company is not recommended and all interested parties are requested to make every effort to comply with this decision.

Payments from the Company to any beneficiary will be made ONLY by electronic transfer and the beneficiaries are kindly requested to provide the necessary details of their bank accounts in writing to the email address for timely and uninterrupted payment of the amounts owed to them by the Company.

It is pointed out that taking collective precautionary measures and strict adherence to personal hygiene rules are required by all to limit the rapidly evolving COVID-19 coronavirus epidemic and complying with the Decrees, Decisions, Principles and Directives issued it’s absolutely necessary.

The measures implemented by the Company are under constant review depending on the development of the situation and the decisions of the Government. Therefore, the Company may take further actions if necessary.